Furnace Repair
No heat, short cycling, ignition failures, and noise on gas, electric, and propane furnaces.
Pinnacle Air Control is a family-owned heating contractor in Puyallup, WA. We repair and replace furnaces, heat pumps, and ductless systems for homes across Puyallup, South Hill, Tacoma, Bonney Lake, Graham, and Spanaway, usually on a next-day visit. Licensed, bonded, and insured.
What We Do
From a furnace that won't fire on the first cold morning to a full heat-pump upgrade, here's how we keep Pierce County homes warm. Pick the service that matches your project for full details, pricing guidance, and FAQs.
No heat, short cycling, ignition failures, and noise on gas, electric, and propane furnaces.
High-efficiency gas, electric, and propane furnaces, sized with a load calculation before we quote.
Efficient year-round heating and cooling on one system: install, repair, and replacement, with rebate guidance.
Heat rooms without ductwork: additions, garages, ADUs, and zoned comfort throughout the house.
Furnace or heat pump down? See how we handle urgent no-heat calls.
Seasonal tune-ups that prevent breakdowns, protect your warranty, and keep efficiency high.
Not sure where to start? Furnace repair handles no-heat and breakdowns; furnace installation covers replacements and upgrades; and a heat pump is worth a look if you want heating and cooling on one efficient system. Cooling questions? See our air conditioning services.
Start Here
If you are not certain what is installed in your house, this narrows it down fast.
A gas furnace sits indoors, usually in a garage, closet, or crawlspace, and vents through a flue pipe. It runs in winter only. If you also have air conditioning, there is a separate outdoor unit that stays quiet all winter.
A heat pump looks like an air conditioner from outside, but it runs in winter too. If your outdoor unit kicks on when it is cold out, you have a heat pump. Full repair and replacement detail is on our heat pump installation and repair page.
Ductless means wall-mounted indoor heads and no ductwork, one per room or zone. Common in additions, garages, shops, and ADUs. See ductless mini-split installation for how those are sized and serviced.
Repair cost tracks the system. Furnace repairs are usually least expensive, because the parts that fail most often are cheap and we stock them. Heat pump repairs run higher once refrigerant or a reversing valve is involved. Ductless lands in between. Either way you get the repair price before we start.
What We Fix
Most heater repair calls start the same way. Something changed, and you are not sure whether it is the furnace, the heat pump, or the thermostat. Here is what we see most often in Pierce County homes.
The system is dead, or it hums and never fires. On a gas furnace that is usually the igniter, the flame sensor, or a tripped safety switch. On a heat pump it is more often a failed contactor or control board. We test before we replace anything.
Long runtimes and short cycling point at airflow, a clogged filter, a weak capacitor, or equipment undersized when it went in. We measure temperature rise and static pressure rather than guess.
A heat pump in defrost blows cool air for a few minutes, which is normal. If it stays cold through a full cycle, the usual causes are a stuck reversing valve, low refrigerant, or a defrost board that is not cycling.
Noise narrows it down quickly. A squeal is usually a blower bearing or belt. A bang on startup often means delayed ignition, which is worth looking at soon. Rattling is usually a loose panel or duct connection.
Sometimes the heater is fine and the thermostat, its wiring, or the control board is not. We check the controls first, because replacing a working furnace over a bad thermostat wire happens more often than it should.
One room that never keeps up, or a bill that climbed without a rate change. That is usually duct leakage, a component drawing more current than it should, or equipment near the end of its life. We tell you which, and what it costs to correct.
Book online
Heater acting up? Book a repair visit
Tell us what the system is doing and it goes straight to Dennis. You get the repair price before any work starts.
Booking runs through Housecall Pro, the scheduling system we use.
Local Heating Experts
Pinnacle Air Control is a family-owned heating contractor based in Puyallup, serving homeowners across Puyallup, Tacoma, South Hill, Bonney Lake, Graham, Spanaway, and the wider Pierce County corridor. We handle the full range of residential heating, including gas, electric, and propane furnaces, ducted and ductless heat pumps, and mini-split systems, with honest recommendations and no pressure to buy more than you need.
We follow Washington code on every job, carry common parts so most repairs finish in one visit, and walk you through rebates and financing on new equipment. Whether you need a quick furnace fix before winter or you're planning a high-efficiency upgrade, we'll give you straight options and upfront pricing.
Common Questions
We repair, install, and replace gas, electric, and propane furnaces, ducted and ductless heat pumps, and ductless mini-splits across Puyallup, Tacoma, South Hill, Bonney Lake, and the rest of Pierce County. We work on all major brands including Trane, Lennox, Carrier, Rheem, Goodman, and Mitsubishi.
At least once a year, ideally a furnace tune-up in the fall before heavy use. Heat pumps benefit from twice-yearly service since they run year-round. Regular maintenance prevents breakdowns, protects your warranty, and keeps energy bills down.
If the system is 15-plus years old, breaking down often, or facing a repair near half the cost of replacement, replacement is usually the better value. If the failure is isolated and the system has been dependable, repair makes sense. We give you both numbers honestly so you can decide.
It depends on the part and the system. We diagnose first, then give you the repair price before any work starts, so you approve the number up front. Common furnace parts like igniters and flame sensors sit at the low end, refrigerant and compressor work on a heat pump at the high end.
Turn the thermostat up five degrees and listen. If nothing responds at all, the fault is more likely the thermostat, its wiring, or the control board. If the heater tries to start and then stops, the problem is usually at the equipment. We check the controls either way before recommending equipment work.
In defrost mode, yes, for a few minutes at a time. A heat pump reverses periodically to melt frost off the outdoor coil, and the vents blow cool while it does. If the air stays cold through a full cycle, or the unit is still iced over long after, that needs a look.
No-heat calls are prioritized ahead of routine work, and we typically reach Pierce County homes the next day. Call (253) 254-2145 and we will tell you exactly when we can be there.